Eye Contacts is your Professional online contact lenses store located on the Gold Coast Queensland and servicing New Zealand and Australia, selling contact lenses online. Search for your cheap soft, toric, disposable or non-disposable coloured or non-colour, cosmetic or normal contact lenses on-line now. You will be able to claim a rebate from your private health cover, with the receipt sent out with your contact lens order. Eye contacts is your professional contact lens supplier and will always assist should you have any special needs or delivery problems. We offer very reasonable freight prices and deliver to anywhere Australia-wide including Sydney New South Wales, Melbourne Victoria, Brisbane and the Gold Coast Queensland, Adelaide South Australia, Perth Western Australia, Canberra Australian Capital Territory and Darwin Northern Territory.

 

 

 

 

 

 

 

 

 

FAQ's (frequently asked questions) about Contact Lenses

How to Insert and Remove Contact Lenses

Learn how to insert and remove your contact lenses without damaging your eyes or your lenses.

Can I claim from my health fund?

All prescription Contact Lenses can be claimed for on your health fund - provided you have optical cover. Contact Lenses for cosmetic reasons are NOT usually covered by health funds.

Freight

Freight is charged on all contact lens orders - you may select your freight option when placing your order. Australia - Freight is charged per 4 boxes at $11.00 for normal parcel post and $20.00 for express post. New Zealand - Freight is charged at $33.00. International (excluding New Zealand ) - Freight is charged at $65.00 or EMS International Courier is charged at $0.00 .

Special Orders

If you have special requirements please email us and we will endeavour to assist you.

When will I get my order?

Orders are dispatched within 24 business hours with the exception of some toric and bifocal prescription lenses which we do not keep in stock as they are custom made. If there is an extended delay (more than 4 days) you will be advised by email.

Returns

All products are warranted against manufacturing defects. All our products come direct from the manufacturer and NOT from ambiguous sources.

We will allow you to return any product purchased from us within 30 days for exchange or complete refund. However, the lenses you return must be unopened in their original packaging and in good condition or a refund will not be given. Postage will NOT be refunded.

Contact Lenses considered defective should be returned as soon as possible in the original packaging, for inspection and replacement. A copy of the original invoice must be returned with the goods considered defective.

P O Box 43 -Broadbeach -Queensland -4218 Phone (07) 55380144 business hours only.

ABN: 50 378 051 992

How do I print an invoice from a previous order?

To print an invoice for your order please click on the 'Customer Login' button on the left hand side. Then enter your username and password to login. Once logged in you are presented with your previous orders. You will then find a link with each order to print off the appropriate invoice.

What if I forgot the email address & password I used for my last order?

If you have forgotten your password, please click on the 'Customer Login' button on the left hand side. Then click on the 'If you have forgotten your password click here' link, where you can enter your email address and your password will be emailed to you.

How do I change login details?

To change your login details please click on the 'Customer Login' button on the left hand side. Then enter your username and password to login. Please click on the 'Edit Profile' button that appears in the top right corner where you can edit your details.

How do I change email address?

To change your email address please click on the 'Customer Login' button on the left hand side. Then enter your username and password to login. Please click on the 'Edit Profile' button that appears in the top right corner where you can edit your details.

How do I update my address?

To change your address details please click on the 'Customer Login' button on the left hand side. Then enter your username and password to login. Please click on the 'Edit Profile' button that appears in the top right corner where you can edit your details.

If I can't find my lenses does it mean you do not stock the product?

No, please send us an email with your requirements. We will be happy to provide a quote for the lenses if available.

How do I know the brand and measurements of my lenses if I don't have a paper copy of my prescription from my optometrist?

Your prescription can be found on your contact lens box or blister packaging.

How long does it take to receive my order?

Orders are processed within 24 business hours. So please allow 1-4 days for delivery within Australia. If stock is unavailable and there is a delay with your order, we will advise you via email. International Orders will take longer 5-15 days. If you require faster International shipping please request International Courier Service.

All Prices are quoted in Australian Dollars

How To Order

 

 

 

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